Ratings & Reviews

Overall Rating

(52 reviews)
100% of customers recommend this property

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Resident Reviews

submitted by Amanda W. - |Recommended: YesThis is a great place to live. — I have really enjoyed living here for the past few years. The management is super reliable, and the maintenance staff are absolutely wonderful. Really, if you are looking for this kind of apartment affordable on a budget and still want a luxury feel then it's a great place to live.
submitted by Werner T. - |Recommended: YesGreat — It's like living in a resort with a good community.
submitted by Marilyn T. - |Recommended: YesThis is my third year living at The Viv, and I think it's a great place to live. — For me, living at The Viv has been enjoyable and convenient for shopping and easy access to freeways. Although no areas in Houston are completely safe, I have felt safe living here. The office staff and the maintenance crew respond to requests in a timely manner to help me with any issue you may have. Everyone that I have come in contact with at The Viv has been friendly and efficient in assisting with any inquiries or repairs that need to be done.
submitted by David T. - |Recommended: YesGreat place — This place has a lot of PROS location cleanliness helpful staff Maintenance is great and overall the people that live at the viv are respectful and nice.
submitted by Vanessa M. - |Recommended: YesLove it — Very clean space. Maintenance and office staff works quickly and efficiently. Quiet on my end and dog friendly.
submitted by Celina B. - |Recommended: YesWe love living here Staff is friendly and maintenance is amazing The complex is quiet, safe and convenient for downtown galleria commuting. Don't pay attention to bad reviews on google, you just can't make everyone happy.
submitted by XAVIER T. - |Recommended: YesPerfect location and cozy apartments — Overall it is a great community to live in. We picked this one mainly because of the location and also because it is quite new. We are very happy with our decision, we love to be 3 min walk from the park and 5 min drive to downtown. The apartment is great, our part is super quiet and the common areas are great There are two gardens, one of them with the pool and the other is great to go for a walk with the dog.
submitted by Juan H. - |Recommended: YesNice place — Nice place, nice people, quiet, lots of dogs, excellent location.
submitted by Sharon F. - |Recommended: YesParadise at the Viv — I believe the Viv is a great place to live. From the leasing office to maintenance, they are there to answer every one of your questions and are so prompt. They really know how to treat their residents Could not be happier here
submitted by Kathleen F. - |Recommended: YesPerfect location, great layout — Really enjoyed the location and loved the layout of my apartment. Could never hear my neighbours.
response from property -Thank you for great review Kathleen. We wish you the best!
submitted by Briana F. - |Recommended: YesVery safe, quiet, and friendly apartment complex. — its very safe and quiet environment. the staff is very accommodating and very friendly.
response from property -Thank you for the 5 stars Briana! We are so happy that you have made the Viv your home.
submitted by Matthew H. - |Recommended: YesGreat property great location. — I lived in The Viv for five years. I liked it a lot. The location--in Montrose and close to Midtown, The Heights, and The Museum District--is perfect. It's one of the rare areas on Houston where you could walk to your favorite bars or restaurants. The pool is The Viv's best amenity, with the gym being decent--but not great. The pool, though, if you care about a pool, is really well-kept and spacious. The community is a mostly young one, but there never seemed to be any major issues with noise or boisterousness. I stayed in both a one bedroom and a two bedroom while living there. Both are enough room for a young person without a ton of adult stuff. Plus the appliances were all stainless steel and new. I kind of hate the glass sinks which look great but are tough to clean, but that's a minor gripe. For the most part, the staff is really great. Brittani and Gladis are both very helpful and the maintenance crew are the best however, not all the leasing staff is truthful or helpful in fact, the only reason I left was because I couldn't seem to get one employee I won't name this person in case this was just a bad day for this employee to understand the urgency in which I needed to look at a new apartment. Really, with each time I needed to change apartments, the staff member available wasn't very helpful. Long story short, I was willing to attain information from this employee to make a decision to renew that very minute, but this employee feigned that he she could not help me that day. I must admit I only know that he she could have helped me because I called to ask to be shown a room from a phone after he she said he she could not. Then suddenly, when I was a new prospect, this employee was able to help. Again, not Brittani or Gladis who are both great . A shame, because I would have stayed. Still, I'd say that The Viv is a great place to live other than that unfortunate situation.
response from property -Thank you for taking the time to provide us with your feedback Matthew. We are constantly working to improve the community and our customer service. We apologize for the less then excellent service you received and assure you that this is yet another chance for us to learn and do better. We are so sorry that you did not stay with us, but if you do need an apartment in the future please keep us in mind. And again, thank you for providing us with constructive feedback. We want to do better and your review helps.
submitted by Madeline M. - |Recommended: YesI enjoy the Viv it is a great complex with a lot to offer — I feel comfortable, secure, and enjoy the amenities.
response from property -Thanks for the 5 stars Madeline!
submitted by Shea C. - |Recommended: YesOne Month In — I've lived at the Viv exactly a month today, and I really don't have any complaints. The community and amenities are really great, especially for the price you're paying. I would 100 recommend the Viv to friends looking to relocate to Houston.
response from property -Thanks for the 5 stars Shea!!
submitted by Rachel R. - |Recommended: YesDefinitely recommend — My husband and I have lived here for 3 years now and we love it. Maintenance is prompt when you need help to have things fixed. The leasing office is friendly, helpful and professional. I love when they have the Bloody Mary bar set up. They also offer fajita nights and cookies and all kinds of stuff. The apartment is in such a great location and is really beautiful inside and out.
response from property -Thank you so much for the great review Rachel! We are so happy that you were able to attend our events.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Viv", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Viv", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose